Terms of Service for Network Print
Prior to using this service, please read these Terms of Use in their entirety, and use this service only after agreeing to their contents. Please note that by commencing use of this service, you are deemed to have accepted all of the following provisions.
Article 1 (Purpose)
These Terms of Use stipulate the appropriate conditions for customers of services (hereinafter "Partner Services") planned and operated by corporations or organizations (hereinafter "Partnering Entities") to which the "Network Print Web API Terms of Use" apply in relation to Sharp Marketing Japan Corporation (hereinafter "the Company"), to use the service (hereinafter "this Service") that allows users to output documents at multi-copy machines installed by the Company, the Company's partner businesses (hereinafter "Partner Businesses"), or their franchise chain stores.
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- (1) "User" refers to a customer of a service planned and operated by a Partnering Entity who has agreed to comply with the conditions set forth in these Terms of Use.
- (2) "Partner Business" refers to a business that partners with the Company regarding the provision of this Service.
- (3) "Store" refers to a store managed by a Partner Business or a store in a Partner Business's franchise chain where a Sharp multi-copy machine is installed.
- (4) "System for this Service" refers to servers and other equipment, instruments, facilities, and lines connected to the Internet and operated and managed by the Company or a third party to which the Company entrusts business related to this Service as defined in Article 21 (including sub-contractors of said third party; hereinafter collectively referred to as "Business Subcontractors"), for the purpose of providing this Service.
- (5) "Sharp Multi-Copy Machine" refers to a digital color multifunction peripheral manufactured by Sharp Corporation (hereinafter "Sharp") that is compatible with this Service; specific models will be announced separately.
- (6) "Dedicated Website" refers to the website operated by the Company for the purpose of providing this Service (https://networkprint.ne.jp).
- (7) "Registered File" refers to a file that a User has registered on the System for this Service. Note that formats, sizes, and other conditions for files that can be registered on the System for this Service shall be announced separately.
Article 3 (Contents of this Service)
"This Service" refers to a service that allows Users to print out Registered Files from the System for this Service at Sharp Multi-Copy Machines installed in Stores, based on the User's own decision-making method. Note that the specific contents, conditions, specifications, and other matters of this Service shall be determined by the Company or the Partner Businesses.
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- The Company shall, with the cooperation of Partner Businesses, provide this Service to Users residing in Japan who possess the necessary equipment and environment to use this Service.
- The contents, conditions, specifications, and other matters of this Service are limited to what can be reasonably provided at the time of the service's provision.
- The Company may add to or change all or part of this Service at its discretion, while providing prior notice to Users. In such cases, notice or publication will be carried out using the method stipulated in Article 22.
- If a change to this Service involves a change in usage fees or other important contract terms, Users may terminate the use of this Service by a method determined by the Company until the effective date of said change.
- In accordance with the provisions of the preceding two paragraphs, if the content change requires User consent due to legal or other reasons, the Company will obtain User consent via its own methods.
- The Company may discontinue the provision of all or part of this Service after providing prior notice to Users, without assuming any responsibility toward Users.
Article 5 (Usage Procedure for this Service)
Users may use this Service according to the following procedures:
- (1) The User shall pre-register the file intended for print-out at a store onto the System for this Service following the designated procedures guided by the external Partner Service. Note that registration of each file is deemed complete at the time a registration completion message is displayed by the Partner Service following the User's separate procedure. Furthermore, regarding the format, size, and other conditions of the files that can be registered, please refer to Article 2, Paragraph 7.
- (2) The User may print out the file specified in the previous item by entering the user number into a Sharp Multi-Copy Machine installed in a store and paying the usage fee as determined in Article 7, within the period stipulated in Article 9, Paragraph 5, and in accordance with the procedures guided by the Partner Business. The User shall, at their own responsibility, confirm that the target file for print-out is the correct file before printing.
Article 6 (Management of User Number)
- The User shall manage and use the user number at their own responsibility.
- If this Service is used due to errors in the User's use of the user number, leakage of the management password or user number, or unauthorized use of the user number by a third party, for which the Company cannot be held responsible, the Company will consider it as the User themselves having used this Service based on their own judgment.
- 3. The User shall immediately notify the Company if they become aware of any unauthorized use or leakage of the user number or any suspicion of unauthorized use by a third party.
Article 7 (Usage Fees for this Service)
The User shall pay the usage fee for this Service by inserting the usage fee separately determined by the Partner Business into the coin vendor attached to the Sharp Multi-Copy Machine installed in the Partner Business's store to print out the Registered File, as per Article 5, Paragraph 2.
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- The User shall, at their own responsibility and expense, prepare all necessary equipment, including operating terminals, communication devices, software, etc., required to use this Service, and conclude contracts with telecommunications carriers and providers for Internet connection.
- The User shall, at their own responsibility and expense, maintain and manage the equipment and environment required to use this Service as per the previous paragraph.
- 3. In the event that the User or a third party suffers damage due to the User's failure to adhere to the requirements of the preceding two paragraphs, the Company shall not be held responsible for such damage.
Article 9 (Permission of Registered Files, etc.)
- In operating and providing this Service, the Company shall not disclose Registered Files to third parties unless one of the following applies:
- (1) The User has consented to the disclosure of the Registered File.
- (2) Disclosure is required by law or a request from a government agency.
- (3) Disclosure is made to a Partner Business or a Business Subcontractor.
- Except in cases based on Paragraphs 5 through 7, the Company, in order to prevent deletion, loss, criminal damage, falsification, leakage, or exposure (hereinafter "Deletion, etc.") of Registered Files, will take measures it deems appropriate on the System for this Service or the Dedicated Website. If such measures were temporarily taken by a Business Subcontractor and a Deletion, etc., of a Registered File occurs, the Company, in accordance with the provisions of Article 18, shall not be liable for any direct or indirect damage incurred by the User or a third party resulting from such Deletion, etc.
- The User shall, when registering a file on the System for this Service, back up the file at their own responsibility and expense and take appropriate measures for the protection of said file.
- In operating and providing this Service, the Company may copy and store files, or have a Business Subcontractor copy and store them, in order to respond to the restoration of failures, defects, etc., of the System for this Service or the Dedicated Website. Note that this paragraph does not obligate the Company or the Business Subcontractor to copy or store Registered Files.
- Regarding Registered Files on the System for this Service, the Company will delete all such Registered Files when the storage period set by the Partnering Entity has elapsed from the registration date, while notifying the User.
- If the Company discontinues the provision of this Service as stipulated in Article 4, Paragraph 6, the Company will delete all Registered Files, etc.
- In addition to the provisions of the preceding two paragraphs, the Company may delete all or part of the Registered Files if it deems it necessary for the operation and provision of this Service, provided that the User is notified in advance.
- The Company shall not be liable for any damage suffered by the User or a third party as a result of the preceding three paragraphs.
Article 10 (Protection of Personal Information)
The Company shall handle personal information regarding Users (information that can identify a specific individual) in accordance with the "Handling of Personal Information for Network Print Service" posted on the Company's website (https://smj.jp.sharp/bs/contact/networkprint).
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- The Company may suspend all or part of the operation and provision of this Service for maintenance, inspection, repair, update, etc., of the System for this Service or the Dedicated Website, after notifying the User in advance by a method the Company deems appropriate.
- The Company may suspend or restrict all or part of the operation and provision of this Service without prior notice to the User if any of the following apply:
- (1) The User performs an act falling under any of the items in Article 12, Paragraph 1.
- (2) The User places an excessive burden on or causes a major failure (including but not limited to loss of data, etc., contained in the System for this Service or the Dedicated Website) to the System for this Service or the Dedicated Website.
- (3) Unauthorized acts such as unauthorized access, cracking, attacks, or unauthorized relaying are performed against the System for this Service, the Dedicated Website, etc., by the User, or against PCs, communication devices, software, etc., prepared or managed by the User.
- (4) A contract has been concluded between the User and the Company regarding the provision or suspension of this Service.
- (5) A natural disaster, war, riot, civil strife, revision or abolition of laws, disposition by a court or administrative agency, labor dispute, or other emergency occurs or is likely to occur.
- (6) A failure occurs or is likely to occur in the System for this Service, the Dedicated Website, other facilities, or communication lines, etc.
- (7) A telecommunications carrier suspends telecommunications services such as Internet connection lines used for the operation, provision, or use of this Service.
- (8) It is unavoidable to suspend the provision of this Service due to operational or technical reasonable and urgent reasons.
- (9) Other causes beyond the Company's control occur.
- In addition to the preceding two paragraphs, the Company may suspend or restrict all or part of this Service at any time, provided that prior notice is given to the User. In this case, the Company will announce the suspension or restriction by a method deemed appropriate by the Company.
- The Company shall not be liable for any damage suffered by the User due to the suspension or restriction of this Service as described in the preceding three paragraphs.
Article 12 (User Obligations)
- The Company may, without any prior notice or demand to the User, take measures it deems appropriate if the User performs or is judged to be performing an act falling under any of the following items:
- (1) Unauthorized use of login information held by a third party.
- (2) Use, provision, or transmission of harmful programs such as computer viruses.
- (3) Acts that cause damage to the Company or a third party.
- (4) Acts of erasing, destroying, stealing, altering, or leaking information of the Company or a third party.
- (5) Acts of discriminating against, slandering, defaming, or infringing on the credit or honor of the Company or a third party.
- (6) Acts that infringe on the privacy or portrait rights of a third party.
- (7) Acts that infringe on the property (including intellectual property rights) of the Company or a third party.
- (8) Acts contrary to public order and morals.
- (9) Criminal acts or acts conducive to criminal acts.
- (10) Acts that cause an excessive burden on the System for this Service or the Dedicated Website, etc., or cause major problems (including but not limited to destruction of data, etc., contained in the System for this Service or the Dedicated Website), thereby hindering the operation and provision of this Service.
- (11) Use of this Service for the purpose of content sales.
- (12) Printing out items subject to the Act on Control of Imitation of Paper Money, Currency, and Securities (or similar items).
- (13) Acts prohibited by any of these Terms.
- (14) Other acts that violate laws and regulations.
- (15) Other acts deemed inappropriate by the Company.
- The User shall assume all responsibility for the use of this Service and its results. If the Company or a third party, including other Users, suffers damage in connection with the use of this Service, the User shall compensate the Company or such third party, including other Users, for the damage.
Article 13 (Compliance with Export Regulations)
When a User registers a file on the System for this Service from outside Japan, such as using this Service from a branch, office, or other base (whether permanent or temporary) outside Japan, or from a location where they are temporarily staying, such as on a business trip, the User acknowledges that they are responsible for export control for such acts and shall comply with all applicable export regulations (including the Foreign Exchange and Foreign Trade Act, US re-export regulations, and other countries' export regulations).
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The Company may suspend the User's use of this Service or waive their usage qualifications. If the User's usage qualifications are waived, the use of this Service will terminate at that point.
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- The User shall not use copyrighted works beyond the scope permitted by the author or copyright holder, or beyond the scope permitted by law.
- The User shall not allow a third party to use copyrighted works via this Service, unless the author or copyright holder has granted permission.
- 3. The Company shall not be held liable for any issues arising from the User's violation of the provisions of this article, and if the Company suffers damage due to such acts by the User, the User shall compensate the Company for such damage.
Article 16 (Inquiries Regarding this Service, etc.)
In the event of problems, questions, etc., regarding this Service, the User shall, except as otherwise provided by the Company, inquire only by entering the necessary information into the form on the Company's Dedicated Website and sending it. Note that the Company's response to such inquiries will be between 9:00 AM and 5:40 PM (Japan Time), Monday through Friday (excluding national holidays and year-end/New Year holidays determined by the Company).
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- 1. The Company does not guarantee the completeness, accuracy, certainty, usefulness, or fitness for a particular purpose of this Service.
- Regarding the use of this Service, disputes arising between the User and a third party shall be resolved by the User at their own responsibility and expense, except in cases of the Company's intent or gross negligence.
Article 18 (Damages)
- If the Company, in performing its obligations under these Terms, causes damage to the User due to reasons attributable to the Company, it shall compensate only for the actual, direct, and ordinary damages suffered by the User, up to a limit of 10,000 yen, regardless of the cause. The Company shall not be liable for special damages, lost profits, or damages based on a third party's claim for damages against the User.
- Regarding these Terms, if the User does not make a claim for damages within one year from the day they became able to do so, the User shall be deemed to have waived that right.
Article 19 (Confidentiality)
- The User and the Company shall strictly maintain the confidentiality of information disclosed or provided by the other party in the performance of these Terms that is known to be confidential (hereinafter "Confidential Information"), and shall not use it for any purpose other than the performance of these Terms or disclose or leak it to a third party without the prior written consent of the other party.
- (1) Information that is publicly known or used.
- (2) Information that becomes publicly known or used after disclosure or provision, through no fault of the recipient.
- (3) Information that was already known independently at the time of disclosure or provision.
- (4) Information obtained from a party with legitimate rights without any obligation of confidentiality.
- (5) Information developed independently after disclosure or provision, without reference to the confidential information.
- (6) Information required to be disclosed by law or regulation.
- Notwithstanding the provisions of the preceding paragraph, the Company may disclose the Company's confidential information to its subcontractors to the extent necessary for the provision of the Service. In such cases, the Company shall impose on said subcontractors confidentiality obligations equivalent to those in the preceding paragraph.
- The Company may copy the confidential information to the extent necessary for the use or provision of the Service.
- The User and the Company shall, upon the request of the other party or upon the termination of the use or provision of the Service, return, destroy, or erase the confidential information without delay.
- The provisions of this Article shall remain in effect for three years after the termination of the use or provision of the Service.
Article 20 (Prohibition of Assignment of Rights and Obligations)
Except as provided in this Agreement, the User shall not assign, transfer, or provide as collateral to any third party all or any part of the rights and obligations under this Agreement.
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(Notice to Users, etc.) Communications or notices from the Company to the User shall be published on the dedicated website, except where otherwise provided in this Agreement.
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- 1. The User and the Company shall comply with relevant laws and regulations in the performance of this Agreement.
- The User and the Company represent and warrant that they, including their officers, persons who effectively control management, parent companies, or shareholders, are not organized crime groups, members of organized crime groups, companies or affiliates associated with organized crime groups, corporate extortionists, or other anti-social forces (hereinafter "Anti-Social Forces"), and that they will not engage in any involvement with Anti-Social Forces.
- The User and the Company shall not engage in any of the following acts in connection with the performance of this Agreement:
- (1) Acts of threatening behavior, violence, or infringement of the honor or reputation of the other party.
- (2) Acts of obstructing the business of the other party through the use of fraudulent means or force.
- (3) Making unreasonable demands against the other party.
- (4) Causing a third party who is an Anti-Social Force to engage in the acts specified in the preceding three items.
- (5) Providing funds or facilitating the activities of Anti-Social Forces.
- (6) Allowing a parent or subsidiary company to engage in any of the acts equivalent to the preceding five items.
Article 24 (Amendments to the Agreement)
- The Company may amend this Agreement in any of the following cases. The terms and conditions for the provision of the Service after such amendment shall be governed by the amended Agreement:
- (1) When the amendment conforms to the general interests of the Users.
- (2) When the amendment is reasonable in light of the purpose of the contract, the necessity of the amendment, and the appropriateness of the amended content.
- When amending this Agreement, the Company shall notify or inform the Users of the fact that an amendment is being made, the content of the amended Agreement, and the effective date of the amendment, by the method specified in Article 22.
- In the case of amendments falling under item (2) of paragraph 1 of this Article, the notification or public announcement shall be made prior to the effective date.
- If an amendment involves a significant change to the contract terms, the User may terminate the use of the Service by following the Company's procedures by the effective date of such amendment.
- If an amendment requires the User's consent under law or regulation, the Company shall obtain the User's consent in a manner specified by the Company.
Article 25 (Governing Law) The formation, validity, performance, and interpretation of this Agreement shall be governed by the laws of Japan.
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- In the event of any matter not stipulated in this Agreement or any doubt arising regarding the interpretation of any provision, the Company and the User shall resolve the issue amicably through good-faith consultation.
- Any dispute relating to this Agreement shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
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December 25, 2024